A QUICK UPDATE FROM THE BEYOND BORDERS TEAM
I know this is a challenging time for everyone in our industry, as the retail and wholesale sectors will face challenges we have never faced before. As we adapt to quick new business models and find ways to survive the impacts from COVID-19, I want you to know that we are all in this together. Our first priority is the safety of our team members, and ensuring we take all measures possible to avoid infection and spread of the virus. Cleaning measures, hand-washing policies, and allowing some high-risk employees to work remotely from home have been implemented.
Our second priority is how we will face and overcome the economic impact - and how we can help you overcome your challenges as well. Our business operations are all currently still running - our customer service department is still in full swing, our warehouse operators are still receiving and sending shipments, and our factories are still fully operational, with many operational changes that have been made to keep our team members safe. We are committed to serving you in any way that we can, and we are adding new functions to help support your needs and demands. Prioritizing white glove and residential deliveries is one way we can continue to serve you without your staff and team having to handle the product. As always, we are available via phone and email, and our website will stay current and up to date.
We are closely watching the situation, and as news from the CDC and WHO is released, we will be making operational changes accordingly. On a personal note, I wish you and your families good health and want to express my appreciation for your business and your loyalty. Our business goals will remain the same throughout the evolution of this current climate - and we hope to serve you in ways we have not been able to before.
Director of International Operations